Shipping policy
Finch & Foster
At Finch & Foster, we aim to deliver your order efficiently and securely. Please review our shipping policy below to understand how and when your order will reach you.
Order Processing
-
All orders are processed within 1–3 business days after order confirmation
-
Orders are not shipped or delivered on Sundays or public holidays
-
During high-volume periods, processing times may be slightly extended
You will receive an order confirmation email once your order has been placed.
Shipping & Delivery Timelines
Estimated delivery timelines after dispatch:
-
Metro Cities: 3–5 business days
-
Non-Metro / Other Locations: 5–7 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or circumstances beyond our control.
Shipping Charges
-
Shipping charges (if applicable) are calculated and displayed at checkout
-
Any applicable taxes are included as per Indian regulations
We may offer free shipping promotions from time to time, which will be clearly communicated on the website.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with tracking details.
You can use this information to track your shipment through the courier partner’s website.
Delays & Exceptions
Finch & Foster is not responsible for delays caused by:
-
Courier partner disruptions
-
Incorrect or incomplete shipping address provided by the customer
-
Natural events or circumstances beyond our control
If your order is significantly delayed, you may contact us for assistance.
Address Accuracy
Please ensure that all shipping details, including address and contact number, are accurate at the time of placing your order.
Finch & Foster will not be responsible for non-delivery due to incorrect or incomplete address information.
Damaged or Lost Shipments
If you receive a damaged package or believe your shipment has been lost in transit, please contact us within 48 hours of delivery with supporting images and order details. We will review the issue and assist accordingly.
Contact Information
For shipping-related queries, please reach out to us at:
Email: finchandfoster@gmail.com