Terms of service

Welcome to Finch & Foster. The terms “we”, “us”, and “our” refer to Finch & Foster, a brand operated by Finch & Foster Enterprises.

Finch & Foster operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products to you.

By accessing, browsing, or using any part of the Services, you agree to be bound by these Terms of Service (“Terms”) and all policies referenced herein, including our Privacy Policy and Return & Refund Policy. If you do not agree to these Terms, you may not access or use our Services.


SECTION 1 – ELIGIBILITY & ACCOUNT

By using our Services, you confirm that you are at least 18 years of age or accessing the Services under the supervision of a parent or legal guardian.

You may be required to provide certain information, including your name, email address, billing, payment, and shipping details. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account. You may not transfer, assign, or sell your account to any other person.


SECTION 2 – PRODUCTS & REPRESENTATION

We make every effort to accurately display our products, including colours and details. However, actual product appearance may vary due to device display settings or lighting conditions.

We do not guarantee that product colours, textures, or appearance will exactly match those shown on your screen. All product descriptions, images, and specifications are subject to change without prior notice.

We reserve the right to discontinue or limit the availability of any product at our discretion.


SECTION 3 – ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase. Finch & Foster reserves the right to accept or reject any order for any reason, including but not limited to stock availability, pricing errors, or payment issues.

An order is considered confirmed only after payment has been successfully processed and an order confirmation email has been sent.

Orders are subject to cancellation or modification only before dispatch. Please review your order carefully before completing the purchase.

All returns and exchanges are governed by our Return & Refund Policy.

Purchases are intended for personal use only and not for resale or commercial distribution.


SECTION 4 – PRICING & PAYMENTS

All prices are listed in Indian Rupees (INR) unless stated otherwise. Prices are subject to change without notice.

Applicable taxes, shipping, and handling charges will be calculated at checkout. We are not responsible for pricing differences across platforms or third-party retailers.

You agree to provide valid payment information and authorize us to charge the applicable amount for your purchase.


SECTION 5 – SHIPPING & DELIVERY

Delivery timelines provided are estimates only and may vary due to courier delays, logistics issues, or circumstances beyond our control.

Risk of loss and ownership of products pass to you upon dispatch to the shipping carrier.


SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services — including logos, brand names, designs, text, images, graphics, videos, and layout — is the intellectual property of Finch & Foster or its licensors.

You may not reproduce, distribute, modify, or use any content without prior written permission. All rights not expressly granted are reserved.


SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services. These are provided “as is” without warranties, and we assume no responsibility for their use.

Your use of third-party tools is entirely at your own risk and subject to their respective terms.


SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

Accessing third-party websites is at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Finch & Foster is powered by Shopify Inc. Shopify provides the technology platform but is not responsible for sales, products, returns, or customer service.

All transactions are directly between you and Finch & Foster.


SECTION 10 – PRIVACY

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you consent to the collection and use of your information as described therein.


SECTION 11 – FEEDBACK & REVIEWS

By submitting reviews, feedback, or suggestions, you grant Finch & Foster a non-exclusive, royalty-free right to use, reproduce, and publish such content for business purposes.

We reserve the right to remove content that is unlawful, offensive, misleading, or violates these Terms.


SECTION 12 – ERRORS & INACCURACIES

We reserve the right to correct any errors, inaccuracies, or omissions related to product information, pricing, or availability at any time without prior notice.


SECTION 13 – PROHIBITED USES

You may not use the Services for any unlawful purpose, to violate any applicable laws, to infringe intellectual property rights, or to transmit malicious code or spam.

Violation of these Terms may result in termination of access.


SECTION 14 – TERMINATION

We reserve the right to suspend or terminate access to the Services at our discretion without prior notice.


SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided on an “as is” and “as available” basis without warranties of any kind, except as required by law.


SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Finch & Foster shall not be liable for indirect, incidental, or consequential damages arising from use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Finch & Foster from any claims arising from your violation of these Terms or misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force.


SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Finch & Foster regarding the Services.


SECTION 20 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India, and disputes shall be subject to the jurisdiction of courts located in India.


SECTION 21 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.


SECTION 22 – CONTACT INFORMATION

For questions regarding these Terms, contact us at:

Brand: Finch & Foster
Legal Entity: Finch & Foster Enterprises
Email: finchandfoster@gmail.com
Country: India